Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations We ship to all 50 US states, including Alaska and Hawaii.
Estimated Delivery Times
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Delivery times are estimates and may vary due to carrier delays or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Any applicable promotions or free shipping thresholds will be displayed at checkout.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package directly through the carrier's website.
Lost or Damaged Packages If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@nayvanta.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Returns & Refunds For information on returns and refunds, please refer to our Return and Refund Policy at nayvanta.com/policies/refund-policy.
Contact Us For any shipping-related questions, please reach out to us:
📧 support@nayvanta.com
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